Hotel Operations and Guest Text Platform | Home
DIGITAL HOTEL OPERATIONS
Elevate the Guest Experience
A simple, contactless text messaging platform to personalize guest engagement and streamline hotel operations.
Communicate Directly With Guests
Create a More Efficient Digital Workflow
What does GuestEQ do?
GuestEQ allows hotels to communicate with guests via SMS text message and streamline hotel operations by creating action orders for housekeeping and maintenance. With GuestEQ, staff can build better connections with guests, leading to exceptional experiences and more positive reviews. Simultaneously, it also allows hotels to digitize their entire operations, creating a more efficient workflow by eliminating traditional paper processes, such as guest service requests, maintenance work orders and staff schedules.
“Implementing the GuestEQ system had an immediate impact on guest satisfaction scores and increased communication between staff members. The team at GuestEQ handled all of our staff training and we were up an running within a week. At check-out, guests can’t wait to tell us how much we’ve exceeded their expectations.”
"Whether we are communicating internally with team members or texting with our guests to ensure they have everything they need, GuestEQ keeps us organized and on track with checklists, action items, work orders, etc. Thanks GuestEQ for helping us work more efficiently in providing our guests an exceptional experience at our hotel!"