The guest experience in a hotel can be so much more than just checking in, sleeping, then checking out. Sure, if you’re running a motel, that might be all you need to pull off, but in any case, you should … Read More
Author Archives: Scott Curran
Best Western Novato Oaks Inn Case Study
A Comprehensive Guide to Improving your Hotels Guest Experience
How to Improve Hotel Staff Communication with Social Media Approach
Social media is a powerful, ubiquitous communications tool that’s changed how we all interact with the world – and hotel organizations can revolutionize their communication and operational workflow by implementing its best practices. With a familiar messaging interface, hotel staff … Read More
GuestEQ Case Study with the Hilton Garden Inn Napa
Guest Messaging Will Make Your Hotel Staff More Efficient – Here’s The Proof
COVID has forced hotels to find ways to operate more efficiently – accomplishing more tasks with fewer staff. Now, as demand ramps back up, hotels are facing a labor shortage. It’s been an unprecedented ebb and flow, prompting many hotels … Read More
Three Advantages of Hotel Tech Built by a Hotelier
GuestEQ is a hotel guest messaging and back-of-house communication platform built by a hotelier, which has several key advantages. … Read More
Our Founder Scott Curran on NoVacancy Live!
Our Founder Scott Curran recently joined Anthony and Glenn on NoVacancy Live. He discusses his role as Chief Operating Officer of Reneson Hotels and how that lead him to create the GuestEQ platform.